When will my order be shipped?
Orders are usually processed and shipped within 2 — 5 business days of purchase.

Do you support regional distribution services?
We support global regional delivery services

How long does it take to transport?
Shipping times vary, as we ship from different fulfillment centers to the world based on your location. The average transit time is approximately 7 to 20 business days. Your tracking number will be updated 3-7 days after the order is shipped.

How to cancel an order?
We can only cancel the order within the first 12 hours after placing the order. After that, the order is likely to have been processed, is being prepared for shipment or has been shipped. Once it goes into effect, it loses control of us. We apologize for any inconvenience, but we are proud of our service, which includes placing your order as soon as possible.

What is your return policy?
If you have any problems with your order (product is defective, the order is incorrect, the order is damaged, etc.), please contact us within 7 days after receiving the order, we will be happy to assist you in reviewing the case, if approved, we will be Send an alternative. Please do not return the goods before we review the case, our customer service team will review the request and send further instructions. We reserve the right to reject any return request.

You will be responsible for paying your own shipping costs for returned items. The original shipping fee will not be refunded.

  • Cosmetics, underwear and underwear/plastics are the final sale for hygiene reasons.

How can I track my order?
In fact, we make this super easy! You can check the order status by clicking here.

How do I use the coupon code?
lucky you! To use your coupon code, add all the gorgeous candy to your shopping cart and start the checkout process. A box will appear, enter your code, then click Apply. The coupon code cannot be used for orders that have already been placed.